Why Choose Koeppel
Brief History of Koeppel Auto Dealerships
The Koeppel name first entered the automotive industry in 1937. We just recently celebrated our 70th Anniversary serving Queens automotive needs. We have been proud members in good standing of the Better Business Bureau for over 25 years. Our Nissan new car customer satisfaction is consistently rated tops in the nation. We are actively involved in many charitable and not for profit organizations. We have donated many vehicles to the FDNY Family assistance team as well as supported local schools and afterschool programs such as the Horizon school for the deaf,Little league baseball, soccer etc ...
Newly Launched Koeppel Used Car Guarantee
Every single used car that we put on our lot goes through a rigorous inspection that is unparalleled in the used car market. Our factory trained technicians perform a full tune-up with strict instructions to prepare the vehicle as if it were for their own family. We check the vehicles brakes,transmission,steering, tires,radio and electrical systems. As part of our rigid inspection process we road test every vehicle to ensure that every possible issue has been resolved. All used vehicles are also reviewed cosmetically to ensure that all bumpers are scratch and ding free. The vehicle's are compounded and waxed and shampoo'd by professional detailers. We provide an owner's manual and two sets of keys for every used vehicle. Koeppel proudly offers an unprecedented 7 day exchange policy. We provide a Car Fax vehicle history report on every vehicle. Every used vehicle purchase entitles you to a 60 day FREE service and diagnostic checkup. The service will include a free oil change, filter change,chassis lube and fluid top off.
Additional list of services you are entitled to as a valued customer :
Free Koeppel Roadside Assistance
At Koeppel we have a brand new Flat Bed tow truck which is available 24 hours a day/ seven days a week to help you should anything happen to your vehicle.
Free Shuttle Service
Our shuttle driver is available 6 days a week open to close to take you to the train,bus,work or home in any of our surrounding neighborhoods. We can also arrange transportation anywhere in NY City and beyond with prior approval.
Top Notch Nissan Factory Trained Technicians
Koeppel's service department has been servicing the automotive needs in this community for over 25 years. The one constant that has remained is Koeppel's desire to treat customers fairly and promptly. We have a new team of well trained technicians and the management staff to help make the decisions to get your car fixed and back on the road as quickly as possible. We are confident that your service experience at Koeppel will be a great one and we have the people in place to help if it is not.
Koeppel's Fix-it-right-the -first-time Guarantee
Any repair done by one of our technicians is guaranteed to be fixed right the first time or your next service is FREE !! We have multiple back -up systems in place to ensure that your concerns are addressed and your complaint is answered by our highly trained service staff.
Award Winning Parts Department
For the do it yourselfers our parts department is second to none. Koeppel has made quite a reputation for itself as having the friendliest staff in the automotive parts business. We stock over 5000 parts and have almost immediate access to tens of thousands more. With the combination of our parts availability and the staff to show you how to install it you can't go wrong.
Koeppel's Referral Service
Bring a customer to any one of our showrooms or used car lots and receive a $100.00 American Express Gift Card. That's right anytime you refer someone and they buy a car you get $100.00
Our goal is to ensure your ownership experience is a positive one that you have made an intelligent decision purchasing from Koeppel. We strive for complete customer satisfaction and while we understand every transaction is not always perfect,we are commited to helping you resolve any issues that may arise throughout your ownership experience and beyond.
